Careers

Careers

If you have what it takes to excel at customer service in the financial industry, Polam Federal Credit Union looking for highly motivated, energetic and creative individuals for both full-time and part-time positions in the Redwood City Main Office.

Fluency in the Polish language is highly desirable. We offer a competitive compensation package, a great working environment, and room to grow.

Please visit our website at www.polamfcu.com for more information about us and submit your resume today to jobs@polamfcu.com.

Current Openings

Polam Federal Credit Union is seeking a motivated and creative Loan Officer to work out of the Main Office in Redwood City CA.  You will be responsible for developing and servicing consumer loans, including auto, residential mortgage loans, unsecured personal loans, and credit cards. Position requires a high school diploma or its equivalent and 2-4 years of related experience. You must be familiar with standard concepts, practices, and procedures in banking. Position relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Must be a strong independent worker that can flourish under general supervision. A certain degree of creativity and latitude is required. Opportunity for growth and special projects in marketing, technology expansion and product development. Reports to Senior Loan Officer.

As our Consumer Loan Officer, your responsibilities will include:

  • Assisting the Senior Loan Officer in day-to-day duties
  • Obtaining information to complete loan applications
  • Analyzing loan qualification documents
  • Completing loan-funding processes
  • Recommending additional products or services to meet borrower needs
  • Processing loan payments, deposits, withdrawals, account transfers and collections
  • Ensuring compliance with established policies and procedures
  • Reconciliation of various reports to General Ledger
  • Researching account holders questions, problems, and complaints and responding with accurate information
  • Assist management with special projects and assignments
  • Polish language skills a plus but not required

Benefits:
Redwood City, CA – Pay Range: $25.00 – $32.00 Hourly

Must be able to work 40 hours a week, between 8:30am – 4:30pm. At Polam Federal Credit Union, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our members and our communities can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Apply today:  jobs@polamfcu.com.

Accurately perform all member transactions, including savings, share draft/checking, cash receipts, loan payments, credit account transactions, and all member services including but not limited to sale of money orders and traveler’s checks and all Credit Union services and products.

Essential Functions:

  1. Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers, check cashing, cash cashier’s checks, telephone transactions, Western Union, traveler’s checks, and money orders.
  2. Receive share deposits, Visa payments, and various types of loan payments ensuring that payments equal the amount due and that all late charges, if applicable, are collected and processed correctly.
  3. Examine checks for endorsements and negotiability. Process international checks and collection items.
  4. Provide information on credit union products or services, including eligibility for membership, types of credit union accounts, current dividend rates, locations, office hours, and telephone numbers. Provide members with account status, including current balances & loan payoffs.
  5. Respond to members’ requests and complaints, and/or direct them to the proper person for specific information and assistance.
  6. Assist members in understanding and completing forms including but not limited to membership forms, signature cards, funds transfers, loan applications, product, and service agreements.
  7. Cross sell Credit Union products and services to members. Actively solicit prospective members during business hours and during business functions, community events and special promotions.
  8. Receive various information pertaining to member accounts, and route to proper department for processing.
  9. Maintain and balance teller drawer.
  10. Complete Currency Transaction Report and Suspicious Activity Report.
  11. Perform other duties as assigned.

NOTE: The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time.

Job Specifications:

  1. Requires completion of high school education, plus appropriate specialized training.
  2. Requires intermediate mathematical skills (calculations and concepts involving percentages, fractions, decimals, etc.).
  3. Requires at least six months of related experience (i.e., cash handling, customer service, etc.).
  4. Requires professional, well-developed interpersonal and teamwork skills necessary for communicating with members, visitors, callers, and co-workers.
  5. Requires basic computer knowledge, Internet, Microsoft Office skills.
  6. Language requirements – fluent in English; Polish and Russian highly desirable but not required.

Benefits:
Redwood City, CA – Pay Range: $18.00 – $28.00 Hourly
Denver, CO – Pay Range: $18.00 – $28.00 Hourly
New Britain, CT – Pay Range: $16.00 – $20.00 Hourly

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Apply today: jobs@polamfcu.com

Accurately perform all member transactions, including savings, share draft/checking, cash receipts, loan payments, credit account transactions, and all member services including but not limited to sale of money orders and traveler’s checks and all Credit Union services and products.

Essential Functions:

  1. Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers, check cashing, cash cashier’s checks, telephone transactions, Western Union, traveler’s checks, and money orders.
  2. Receive share deposits, Visa payments, and various types of loan payments ensuring that payments equal the amount due and that all late charges, if applicable, are collected and processed correctly.
  3. Examine checks for endorsements and negotiability. Process international checks and collection items.
  4. Provide information on credit union products or services, including eligibility for membership, types of credit union accounts, current dividend rates, locations, office hours, and telephone numbers. Provide members with account status, including current balances & loan payoffs.
  5. Respond to members’ requests and complaints, and/or direct them to the proper person for specific information and assistance.
  6. Assist members in understanding and completing forms including but not limited to membership forms, signature cards, funds transfers, loan applications, product, and service agreements.
  7. Cross sell Credit Union products and services to members. Actively solicit prospective members during business hours and during business functions, community events and special promotions.
  8. Receive various information pertaining to member accounts, and route to proper department for processing.
  9. Maintain and balance teller drawer.
  10. Complete Currency Transaction Report and Suspicious Activity Report.
  11. Perform other duties as assigned.

NOTE: The list of essential functions is not exhaustive. It may be supplemented as necessary from time to time.

Job Specifications:

  1. Requires completion of high school education, plus appropriate specialized training.
  2. Requires intermediate mathematical skills (calculations and concepts involving percentages, fractions, decimals, etc.).
  3. Requires at least six months of related experience (i.e., cash handling, customer service, etc.).
  4. Requires professional, well-developed interpersonal and teamwork skills necessary for communicating with members, visitors, callers, and co-workers.
  5. Requires basic computer knowledge, Internet, Microsoft Office skills.
  6. Language requirements – fluent in English; Polish and Russian highly desirable but not required.

Benefits:
Concord, CA – Pay Range: $18.00 – $28.00 Hourly
Redwood City, CA – Pay Range: $18.00 – $28.00 Hourly
Denver, CO – Pay Range: $18.00 – $28.00 Hourly

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer:

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Apply today: jobs@polamfcu.com