Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government.

The National Credit Union Administration (NCUA) is the independent federal agency that charters and supervises federal credit unions. NCUA, backed by the full faith and credit of the U.S. Government, operates the National Credit Union Share Insurance Fund (NCUSIF) insuring the savings of 80 million account holders in all federal credit unions and many state-chartered credit unions.

National Credit Union Share Insurance Fund
The National Credit Union Share Insurance Fund (NCUSIF) is the federal fund created by Congress in 1970 to insure member's deposits in federally insured credit unions. The insurance limit was temporarily increased from $100,000 to $250,000 per individual depositor on October 3, 2008. Administered by the National Credit Union Administration, the NCUSIF is backed by the "full faith and credit" of the U.S. Government.

How the Fund is Financed
The NCUSIF maintains at or near 1.30 percent of federally insured credit union deposits. By law, federally insured credit unions maintain 1 percent of their deposits in the NCUSIF and the NCUA Board can levy a premium if necessary. Credit unions voluntarily capitalized the Fund in 1985 by depositing 1 percent of their deposits into the Fund. Since then, the NCUA Board has charged only one premium, when three large New England credit unions failed in 1992 substantially increasing insurance losses. No federal tax dollars have ever been placed in the credit union financial Fund, and no member has ever lost money insured by the NCUSIF.

NCUA Brochure - Your Insured Funds - PDF

Consumer Complaints:
The National Credit Union Administration (NCUA) is the regulator and primary enforcement authority for federal credit unions. If you have a complaint regarding the regulation of your federal credit union, you may file a formal complaint by sending us a letter - no special form is required - to the NCUA regional office for your state listed below.

Before you contact the NCUA, please contact the credit union to attempt to correct the problem. You can do this over the phone, in person or in writing. If you believe the credit union's staff is unresponsive to your inquiry or complaint, address your concerns in writing to the president or chief executive officer of the credit union or the credit unions supervisory committee.

NCUA Contact Information:
Email - Region5@ncua.gov
Phone - 602-302-6000
Fax - 602-302-6024

Mailing Address:
NCUA Region V -Tempe
1230 W. Washington Street, Suite 301
Tempe, AZ 85281