||Legal Notice &
Polam Federal Credit Union is committed to
protecting the privacy of our members. In general, you can visit us
on the World Wide Web without disclosing to us who you are or
revealing any information about yourself. There are several areas,
however, that will collect certain information about you and we want
you to know how we handle that information.
If you visit our website,
Polam Federal Credit Union collects and stores information on the
domain you use to access our website, the Internet address of the
site from which you linked directly to the site, and the date and
time of your visit. This information is used to measure the number of
visitors to the various pages on our site to better serve our
If you send an e-mail, Polam Federal Credit Union
collects and stores personally-identifying information in order to
process your e-mail, form or application. This information is not
sold to any third parties. Due to the volume of e-mail activity,
these messages are deleted after they are answered or completed.
you visit a secure site, such as home banking, you will be asked for
personal identification numbers which will give you access to the
member only section of our website. This information enables Polam
Federal Credit Union to regulate entry to the member only portions of
our website and to measure member usage. Any identifying information
gathered is not sold to third parties.
If you link to another site
from any of our pages, you are leaving our site pages, and we cannot
be held responsible for any information that may be gathered at a
linked site. We make every effort however, to ensure that all linked
sites follow similar privacy policies as ours to offer you maximum
security and privacy.
Polam Federal Credit Union (POLAM) is committed
to making available financial products and services that will enable
you to meet your financial needs and reach your financial goals.
Protecting personal information and using it in a manner consistent
with your expectations is a high priority for everyone associated
As a member of Polam Federal Credit Union, you also have
a responsibility to safeguard your financial information.
that you can rely upon the quality of products and services we make
available, our credit union stands behind the following privacy
- POLAM will collect only the personal information that is
necessary to conduct our business. That means just what is necessary
to provide competitive financial products and services - no more.
- POLAM will protect your personal information. POLAM will maintain
strong security controls to ensure that member information in our
files and computers is protected. Where appropriate, we will use
security-coding techniques to protect against unauthorized access to
personal records, ensure accuracy and integrity of communications and
transactions, and protect member confidentiality.
- You will always
have access to your information. As a member of POLAM, you will
always have the opportunity to review your information and make
necessary changes to ensure that our records are complete and
- POLAM will only share information when absolutely
necessary. We will only share information to administer the products
and services we provide, when required to do so by the government, or
when we partner with other businesses to offer a broader array of
products and services.
- POLAM will partner only with businesses that
follow strict confidentiality requirements. The businesses we select
will offer products designed to enhance our member's economic well
being. Under no circumstances will we authorize these firms to charge
your account without your express consent, and we will not sell
member information to telemarketing firms.
- POLAM will offer you a
choice in how your information is used. Any member of POLAM may elect
to keep their information from being shared with our business
partners. We will inform you on how to exercise your choice, and we
will take reasonable steps to make sure your requests are followed.
At least once a year, we will remind all members of your right to
FOLLOWING IS A COPY OF OUR ANNUAL NOTICE OF YOUR FINANCIAL
"We", "our", and "us", when used in this notice, mean
Polam Federal Credit Union.
This is our privacy notice for our
members. When we use the words "you", and "your" we mean the
following types of members:
All of our consumer members who have a
continuing relationship with us, such as:
- Deposit Accounts
- Credit Cards
We will tell you the sources for nonpublic
personal information we collect on our members. We will tell you what
measures we take to secure that information.
We first define some
"Nonpublic personal information" means information about you
that we collect in connection with providing a financial product or
service to you. Nonpublic personal information does not include
information that is available from public sources, such as telephone
directories or government records.
An "affiliate" is a company we own
or control. A "nonaffiliated third party" is a company that is not an
affiliate of ours.
THE INFORMATION THAT WE COLLECT We collect
nonpublic personal information about you from the following sources:
- Information we receive from you on applications or other forms
- Information about your transactions with us
- Information about your
transactions with nonaffiliated third parties
- Information from a
consumer reporting agency
THE CONFIDENTIALITY, SECURITY AND INTEGRITY
OF YOUR NONPUBLIC PERSONAL INFORMATION
We restrict access to
nonpublic personal information about you to those employees who need
to know that information to provide products and services to you. We
maintain physical, electronic, and procedural safeguards that comply
with federal regulations to guard your nonpublic personal
NONPUBLIC PERSONAL INFORMATION AND NONAFFILIATED THIRD
PARTIES We will not disclose your nonpublic personal information to
nonaffiliated third parties, except as permitted by law.
PERSONAL INFORMATION AND FORMER MEMBERS We do not disclose nonpublic
personal information about former members, except as permitted by
AUTHORIZED SHARING OUTSIDE MARKETING SERVICES We may disclose
the following information to companies that perform marketing
services on our behalf:
Nonpublic personal information about your
transactions with us, such as:
- Account balances
- Types of
- Date of birth
Federal Law allows us to disclose the
information listed above with companies that perform marketing
services to us on our behalf. You do not have a right to opt out of
the disclosure of this information. We may also disclose nonpublic
personal information about you to nonaffiliated third parties as
permitted by law.
Types of Businesses Here are the types of
businesses with whom we may disclose nonpublic personal information
for outside marketing purposes:
Services providers that perform
marketing services for us Direct mail companies Reasons for
Disclosing Here is why we may disclose nonpublic personal information
about you to companies that perform marketing services on our behalf:
To provide our members with information about additional products and
Limitations on Disclosure Here are the limitations we
impose on the use of nonpublic personal information disclosed to
companies that perform marketing services on our behalf:
allow direct mail solicitations.
You Can Help Us in
the War on Terror The USA Patriot Act requires credit unions to take
extra security precautions to help the government fight the funding
of terrorism and money laundering activities. Federal law requires
all financial institutions to obtain, verify, and record information
that identifies each person who opens an account. These new
procedures are designed to prevent crimes, such as identity theft and
account fraud that terrorists commit to finance their operations
against the U.S. and its citizens.
Your Understanding and Cooperation
When an account is opened or changed, you will be
asked for your name, address, date of birth, and other information
that will allow us to identify you. We may also ask to see your
driver’s license or other identifying government issued documents.
The definition of an account covers a broad range of regular
financial transactions such as deposit, transaction, asset, or credit
accounts or other extension of credit. The required verification may
be inconvenient for some, but a strong deterrent for terrorists and
You can rest assured that we that we will only
request the information required by the law and that we will use the
information only for purposes of complying with the law. Your privacy
is our top concern, and we will respect and protect it as always,
consistent with the law’s requirements.
Thanks for your understanding
and help in this critical effort. The war on terrorism will be fought
on many fronts, and this is one of them.
For any questions or comments please write to:
Polam Federal Credit Union
770 Marshall Street
Redwood City, CA 94063